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Samsung says Galaxy Note 7 is officially dead; Return for refund or exchange

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Samsung Galaxy Note 7 Review official price philippines 6

Fresh from Korea, Samsung has officially announced that the Samsung Galaxy Note 7 sales and production will be stopped while they strongly encourage all owners to return their unit for refund or exchange to other Samsung models. This comes after several incidents of Samsung Galaxy Note 7 replacement or safe units caught fire in the USA and other parts of the world.

In the statement of Samsung, they highlighted that the company’s main concern is consumer safety that’s why they have partnered with carriers worldwide to facilitate a final recall and pull out of the Galaxy Note 7.

There’s no word from local Philippine telcos like Globe or Smart yet here in the Philippines. But with the advisory coming from Samsung global, we will likely hear more from either Globe or Smart in the coming days.

As for the reputation of Samsung, there’s no guarantee if the Korean giant will continue the Note brand in the future. If not, they will probably push the Galaxy S series or create a new premium phablet lineup.

What do you think about Samsung continuing the Note brand despite the battery fiasco right now? Or do you suggest they should create a new lineup next year? Let’s know in the comment section.

Below is official statement from Samsung:

“Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7Following worldwide reports of battery failures and fires with the Galaxy Note 7 in early September, including nearly 100 cases in the U.S. alone, Samsung and the U.S. Consumer Product Safety Commission (CPSC) announced a complete official recall of all Galaxy Note 7s in the U.S. Similar movements were made in Canada, as well as throughout Europe and Asia. Regions in which the phone had yet to launch simply postponed shipments of phones.

Weeks later, with the recall in full swing and old Note 7s being replaced by hundreds of thousands of new “safe” models, reports started to arise of the same exact failures happening with these replacement phones. With consumers quickly losing faith in the Note 7 name, carriers in early October voluntarily offered free returns and exchanges for all Note 7s, and eventually stopped selling the phone altogether.”

Source: WSJ

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