Stuck SIM card Tray nano LG Nexus 5X and fix to remove

After using the Huawei Nexus 6P for more than a month, I was planning to go back to the LG Nexus 5X. All was set–I backed my Google account, apps, emails, contacts, and photos–before going to the Nexus 5X and have the nano SIM card removed from Nexus 6P until the tray on 5X got stuck.

As I remember, I have still my Smart SIM card on the Nexus 5X. I used the SIM ejector pin or tool to remove the tray, but I didn’t feel the faint click as a sign of an unlocked tray every time I push it forward. I even used a fairly strong force, but still no luck.

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Next that I thought was to pull the tray with a tweezer or hook, but I was afraid of damaging the phone. After that, I tried searching on Google for a fix, but I haven’t found any. In fact, there’s a similar issue that has been posted on a forum, but with no solution.

The last thing I did before finally giving up and thought of sending this back to LG, Google or to a repair shop was to search for a teardown instructions hoping that removing the back of the Nexus 5X would expose the SIM tray.

So I checked I Fix It and found that the LG Nexus 5X is pretty easy to disassemble and repair by removing the parts. Down below I posted an easy guide to follow.

How to remove stuck LG Nexus 5X SIM tray

  1. Open the back cover using a guitar pick or a dull knife, be careful not to use a sharp tool. The back cover is held by clips, you can run the pick from side to side or use your fingers.
  2. Once the back cover is removed, just use your fingernail to pull out the tray.
  3. Now you can try putting back the tray inside and try pushing the pin to unlock it. In my case, the tray didn’t stick ever again.
  4. Put back to cover then voila!

If it gets stuck again, just follow the same steps. Let me know in the comments if it works for you.


  1. The sim card tray on my phone is stuck. I pulled the back cover off to get a better grip on the sim tray, as in the instructions here, but it still wouldn’t come out. It feels like the lock on the sim tray won’t disengage. How hard did you pull on the sim tray on your phone with your fingernails?

    Do you think there’s any point in disassembling the phone further? If I can acquire a screwdriver, I’d be able to pull off the inside cover and expose more of the sim tray, but would it help me unstick it?

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